We are MENDATOR s.r.o., based at Nové sady 988/2, Staré Brno, 602 00 Brno, ID No. 02446561, and we operate the Ideomat service available on the website https://ideomat.cz, which uses artificial intelligence to help you find the type of business opportunity you are interested in and passionate about. If you have visited our website and possibly used our service, we process your personal data as a data controller.
Here you can read about what personal data we use, why we need it, what entitles us to use it, and how long we keep it. You can also find out who can access your personal data in general, what your rights are, and how you can exercise them.
Click on what interests you and read more:
For various purposes, we process different categories of personal data about you. The specific scope of this data depends on what we use the data for. These are specifically the following categories:
On our website https://ideomat.cz/, you can browse services, write us an inquiry, or make orders. You can also read here what exactly we can do with your personal data in these cases.
We use cookies and similar trackers. When you visit our website, we may store cookies on your device and learn some information about your behavior on the website. You can find information about cookies here.
By using analytical and advertising cookies with your consent, we can automatically categorize you based on how you use our website. This is called profiling.
You can change your cookie settings at any time in the cookie bar and, for example, withdraw consents you previously gave for cookie usage.
How exactly do we process your personal data when using cookies?
Use of essential cookies:
We can process your device identification data and your website behavior data to ensure the functioning of our website. We process this based on our legitimate interest in the functioning of the website. Personal data stored in this way will be kept according to the technical settings of the cookies.
Use of analytical cookies:
We can process your device identification data and your website behavior data to create statistics and reports on website usage and improve it. We process this based on your consent to use cookies and our legitimate interest in improving our website. Personal data stored this way will be kept according to the technical settings of the cookies, up to your withdrawal of consent.
Use of advertising cookies:
We can process your device identification data and your website behavior data to display targeted ads on other websites. We process this based on your consent to use cookies and consent to the processing of personal data. Personal data stored this way will be kept according to the technical settings of the cookies, up to your withdrawal of consent.
You can place an order for the service through a form on our website, or occasionally we may agree via email. In connection with the order, we may process your personal data for various purposes.
We need contact data, identification data, address data, payment data, and information about the contract and its performance to process the order, conclude the contract, and deliver the service to you. Processing is necessary for fulfilling the contract. Without processing the mentioned data, we cannot deliver the service to you. We will keep your personal data for this purpose for up to 1 month after providing the service. For other purposes, we may store your data longer.
We also must fulfill obligations set by legal regulations (e.g., store accounting documents, handle legal complaints). Data processed for the order will be processed based on the necessity to fulfill legal obligations. This will be done for the period set by legal regulations.
Sometimes, if there are disputes between us (e.g., handling complaints), we may use your personal data obtained from the order to protect our rights and interests. We base this processing on our legitimate interest in protecting our rights and interests. We will keep your personal data for this purpose for 10 years after the contract ends and potentially 10 years after the conclusion of a legal dispute (statute of limitations applies). You can object to this processing. If the objection is justified, we will cease processing your personal data for this purpose.
If you have ordered something from us, we may process your personal data used for order processing and information about your orders to create statistics on orders. We process this based on our legitimate interest in improving our customer service. For this purpose, we will store your personal data for 5 years after the termination of our contractual relationship (e.g., after providing the service). You can object to this processing. If the objection is justified, we will cease processing your personal data for this purpose.
If you want to rate our services, you can write a review based on our email request. By linking it to your order, we can verify that the review came from you. To verify who gave us the review, we process your identification, contact data, and order information. We process personal data for sending, evaluating, and publishing reviews based on our legitimate interest in ensuring customer satisfaction with the order. We will store your personal data for this purpose for 3 months after the order (for sending the survey), for 5 years after the order (for customer satisfaction evaluation), and the published review until you wish to delete it. You can object to receiving surveys, and we will stop sending them. If you object to the publication of the review, we will delete it.
If you become our customer, we may send you offers of our products and services (commercial communications) based on our legitimate interest in direct marketing under Section 7(3) of Act No. 480/2004 Coll., on Certain Information Society Services. We will store your personal data until you unsubscribe from commercial communications.
You can write to us or call us. In this case, we process the personal data you provide to us in order to respond to your inquiry. We process this based on our legitimate interest in communicating with you. We will keep your personal data for 1 year from the last communication with you (in case you want to follow up on the last message). You can object to this processing. If the objection is justified, we will stop processing your personal data for this purpose.
Your personal data may be disclosed to various persons depending on the circumstances, most often to our suppliers. Since specific suppliers may change over time, only their categories are listed here. You can request the list of specific suppliers who have access to your personal data at any time.
These persons may have access to your personal data:
If you want to know who, when, and for what purpose your data was disclosed, we will gladly provide you with that information.
It may happen that one of our partners (especially suppliers) is located outside the EU. If someone needs access to your personal data, we have ensured that they provide appropriate guarantees that your personal data will be safe and that your rights will not be restricted.
Here you can find out what rights you can exercise regarding the processing of your personal data with us. You can exercise any of your rights in any way you like, as long as it is possible to verify that the request is truly made by you.
If you want to receive a response as quickly as possible, please send your request to the email address podpora@ideomat.cz.
If we process your personal data based on your consent, you can withdraw it at any time. Ideally at podpora@ideomat.cz.
If you want to withdraw consent to receive commercial communications (offers of our services), simply unsubscribe from the commercial communications by clicking the link in each commercial message.
You have the right to access the personal data we process about you. You also have the right to know what personal data we process about you, for how long, what the purposes of processing are, who we disclose it to, and whether we use it for automated decision-making (if so, how this automated decision-making works).
We will provide a copy of your personal data free of charge. If you require more copies, we may ask for a reasonable reimbursement for costs.
If you find that we process incomplete or incorrect personal data about you, you have the right to have it corrected or, if necessary, supplemented.
You also have the right to request the deletion of your personal data that we hold. To request deletion, one of the following reasons must apply:
Even though you withdraw consent or request the erasure of your personal data, we may not always be able to delete your data. Sometimes, the processing of your personal data is required by law. However, we will inform you of the reason why your personal data cannot be deleted.
If you feel that your personal data is inaccurate, you can request that we limit the processing of your personal data to the time necessary to verify its accuracy and make corrections.
You also have this right in the following cases:
If we process your personal data based on legitimate interests and profiling, you have the right to object to this processing. We will assess whether it is indeed in our legitimate interest to process your personal data for that purpose or whether your right to have your data not processed outweighs our legitimate interest.
If your objection is justified, we will cease processing your personal data.
If you wish to object to the processing of your personal data for the purpose of receiving commercial communications (offers of our products and services), simply unsubscribe from commercial communications by clicking the link in each commercial message.
If we process your personal data automatically based on consent or necessity for contract performance, you can request that we provide your personal data in a structured, commonly used, and machine-readable format. We may also provide it to another data controller of your choice.
Do you feel that the above rights are insufficient from your perspective? Or do you think we are violating your rights in any way? You can file a complaint with the supervisory authority. You can file a complaint through the contact information of the Office for Personal Data Protection available on their website https://www.uoou.cz/.